About

Your Debt Resolution
& Recovery Specialists

Our Approach

While customer satisfaction and revenue generation are the core of our business, we clearly understand the importance of cultivating relationships that deliver exceptional service.

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I would like to just comment on the amazing customer service Sara Martin provided to me.  When I was going through one of the worst times in my life, she was patient with me and just kind hearted.  She worked out a payment plan for me and because she listened and actually cared, I promised I would make all of my payments on my outstanding balance until I was paid in full and I did that thanks to her.  I hope this gets back to her managers as you definitely need more employees like her on your team.

Aidee G.

Meet Our Team

Each of our Debt Resolution & Recovery Specialists understands the critical role they play in successfully resolving nonperforming debt and we have mastered the art of good-faith, fair and honest debt resolution and recovery.

John Westin

Office Manager

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Erin Ferguson

QAM

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Sarah Martin

Team Leader

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William Ellington

Senior Collection Representative

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Josh Bice

Collections Rep.

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A Culture of Respect, Good-Faith and Responsibility.

What drives our success are the business principles and core values of our founders and team members.

Social work

Northtown Capital Services Group believes in giving back to the community and those who serve our nation. Through financial donations and community service, our organization strives to give back and support our Armed Forces as well.

The owners of this company feel strongly about our commitment to business; but most importantly our commitment to our community.