When you fall behind
We’re here to help

Frequently Asked Questions

We understand that debt happens and sometimes people find themselves in challenging financial situations. We’re here to help you resolve outstanding, overdue or delinquent accounts and set you back on the right financial path.

What is NCSG, why are you contacting me?

NCSG stands for Northtown Capital Services Group LLC. We are a collection agency and are trying to get in contact with you to resolve a debt. We are not the originator of the debt but were retained by our client to collect on this debt. We look forward to working with you to resolve this matter. Call us toll free at (833) 807-6656 so go over your payment options.

Who are you and where are you located?

We are a licensed collection agency, we are licensed and bonded in many other states, we are an active member of ACA international, we are an active member of BBB, here is our location.

I have previously paid this debt off, why does it still show I owe it?

As with any business, mistakes can happen. An agency may have delayed in reporting your payments or it simply could have just been an oversight. In order to assist you and get the matter updated, please have your Paid In Full letter available to submit to our client, and get the issue closed.

My account was included in a bankruptcy what should I do?

In the event you file for Bankruptcy and the debt was included in this filing then we need to be made aware of this situation ASAP. The information that we would need is the exact name, date of filing, chapter of bankruptcy, case number, and state and district. We then will forward this information to our client so the account can be properly closed.

You Are Not Alone

Here at Northtown Capital Services Group we take pride in the ability to service your matters with compassion and understanding. We realize in today’s world that things can get complicated quickly; we want to assist you in making debts one less thing on your list of worries! Contact us today to discuss your matter and see how NCSG can help you!

Call us Today

We are committed to quality of service by providing an easy road to paying off debt with flexible options.
Eastern Standard Time Hours:
Monday – Tuesday
11:00 am – 07:30 pm
Wednesday – Friday
09:00 am – 05:30 pm
Saturday – Sunday: Closed


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Flexible Payment Options That
Work For Any Budget.

“Thank you for treating us with respect and helping to set up a plan that helped us pay off our debt.”

Mike -FL

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